Onboarding & support

Go live faster.

From setup to fully operational — we make launching your venue simple, supported, and stress-free.

20–30
minute initial setup
5–8
hours 1-on-1 training
1wk
fastest go-live
$0
upfront cost
1
Phase 1
Up and running in minutes
Day 1
✓20–30 minute setup, no upfront costs
✓Simple monthly subscription — nothing else
✓Venue ready to take bookings immediately
✓Courts, pricing & hours configured for you
2
Phase 2
Personalised training that fits you
Week 1–2
✓5–8 hours of dedicated training sessions
✓One-on-one with your Pivot technician
✓Learn at your own pace, tailored to your venue
✓We make sure you succeed, not just get set up
3
Phase 3
Everything you need to launch
Week 2–3
✓Email & communication templates ready to send
✓Ready-to-use marketing assets provided
✓Designed to drive bookings and reduce admin
✓Booking link live via app and web widget
4
Phase 4
A smooth, supported go-live
Go-live
✓Hands-on support throughout launch day
✓Help with setup, troubleshooting, custom needs
✓Go live in as little as 1 week — or up to 6
✓We work alongside you every step of the way
Ongoing support

Our partnership continues long after launch.

⚡
Fast, responsive support
When you need help, we're there. Responsive support so issues get resolved quickly and your venue keeps running.
↑
Continuous improvements
Pivot is always getting better. Regular feature updates and improvements included — no extra cost.
✓
Grow bookings, reduce admin
We actively help you identify opportunities to fill courts, convert players, and cut the manual work.
★
A true venue partner
We don't disappear after onboarding. Pivot is built to grow with your venue — your success is our success.

Ready to get started?

Join venues across Australia already simplifying their operations with Pivot Sports.

Start your onboardingBook a demo →
No credit card required · Go live in as little as 1 week · Cancel anytime